At least for archaic old farts such as I – more used to playing outside than in a game or chat room…
In my real world business, time and success is marked by left field items such as attending client funerals*, the quiet satisfaction of hearing a client order a service every month for years on end, the phone calls from people in the same industry looking for advice, the satisfaction of completing a job on time and over delivered or knowing that I have cracked a difficult problem and made a client’s life a tad easier..
Of course all the above is made much easier from regular face to face contact with clients and suppliers.
In my online life – and here I am speaking particularly about https://MyPR.co.za – feedback is not as genuine when you read it on a screen. You never get that visceral gut feel of client satisfaction or displeasure so one has to assume that communications are genuine, even though you are always left wit hthat nagging feeling that sarcasm is a real thing.
So, when I got the chance to speak over the phone with a very long standing MyPR client (met whilst sailing in Cape Town at the end of 2017) recently I was overwhelmed at the genuine appreciation for the services that MyPR provides, by said client.
Bottom line: He was very appreciative of the reach he had gained through MyPR and the very low price he was paying. BTW – MyPR has a policy of ‘locking in’ the monthly price you pay – so long as you have unbroken service the price will stay the same despite any price increases.
In our conversation we found more common ground between us – good for him as I will now take a smidgin better care of his releases submitted and good for me as he will probably prioritise the MyPR service above any other in his arsenal.
It struck me during our conversation despite these two sayings; “Time Flies” and “Nothing lasts on the Internet” that maybe MyPR has cracked the formula as we head into our 15th year online.
*True Story: When we went on our own in the late 1980’s one of my ‘aims’ was to outlive just one client. To my young mind then it would be a sad, but somehow empowering milestone.
